Affiliate Suite

EpsilonAirsoftUK

Private ☆☆☆
Jul 6, 2020
20
29
19
#1
Hi, i created an affiliate account on 6th July 2020 and have just tried to log in, but the URL no longer seems to work. I have attempted to log in using the customer URL but my login details aren't 'customer' so login fails.

Please can you confirm the URL for affiliates?
 

Editor

MAD CAT
Staff member
MAD CAT
TOP DOG
Jan 18, 2018
402
558
153
#2
Hi, i created an affiliate account on 6th July 2020 and have just tried to log in, but the URL no longer seems to work. I have attempted to log in using the customer URL but my login details aren't 'customer' so login fails.

Please can you confirm the URL for affiliates?
We're still on annual break! Will check and then get back to you when people are back in the office!
 

OneTigris

OneTigris
Staff member
MAD CAT
TOP DOG
Jan 14, 2018
1,097
1,379
250
6
Shenzhen
www.onetigris.com
#3
As we updated our website on 28th AUG, the affiliate program was updated as well at that time. Please login on ontigris.com and check it on your setting page. Need to mention that we didn't run it yet.

20201015170152.png
 

EpsilonAirsoftUK

Private ☆☆☆
Jul 6, 2020
20
29
19
#4
As we updated our website on 28th AUG, the affiliate program was updated as well at that time. Please login on ontigris.com and check it on your setting page. Need to mention that we didn't run it yet.

View attachment 5964
Hi,

I already had an affiliate account from July 6th, but didn't have a customer account. (They used to be two separate logins)

What I've found is that my login details now don't work. I'm assuming that I now need to make a customer account and then apply again for affiliate?

Regards,
Matt
 

OneTigris

OneTigris
Staff member
MAD CAT
TOP DOG
Jan 14, 2018
1,097
1,379
250
6
Shenzhen
www.onetigris.com
#5
Hi,

I already had an affiliate account from July 6th, but didn't have a customer account. (They used to be two separate logins)

What I've found is that my login details now don't work. I'm assuming that I now need to make a customer account and then apply again for affiliate?

Regards,
Matt
After the website upgrade from the end of AUG, you can directly use your onetigris account as your affiliate account. You can check it on your profile page. Please see the pic below.

1605088873409.png


It's a module still under testing but you can try to use it and see is there any problem. Thank you.
 

EpsilonAirsoftUK

Private ☆☆☆
Jul 6, 2020
20
29
19
#6
Hi,

I understand the new module but I think you're missing the point - my login details no longer work.

As I'm sure you know, your login functions used to be separate:
- Customer Account
- Affiliate Account

Now your logins are linked to 'Customer Account', but what happened to the 'Affiliate Account'?

Could you check your database for epsilonairsoftuk@gmail.com and see if the user account still exists? I think you'll find that it doesn't (at least not accessible). Potentially you've blocked access to other affiliates too, forcing re-application.

I'm not sure if that's intentional?
 

OneTigris

OneTigris
Staff member
MAD CAT
TOP DOG
Jan 14, 2018
1,097
1,379
250
6
Shenzhen
www.onetigris.com
#7
Now your logins are linked to 'Customer Account', but what happened to the 'Affiliate Account'?
The affiliate account is no longer used and only the customer account remained. I checked the database and there is no account related to epsilonairsoftuk@gmail.com. We are very sorry for the inconvenience it caused. We have the backup data for the old website. If you needed, we can check and see if we can recover it or not. What do you think?
 
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